Introduction: These terms and conditions govern the use of the ODOROZ website and the purchase of products from our online store. By accessing our website and/or purchasing products from us, you agree to comply with these terms and conditions.
Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee that all information is completely error-free or current.
Ordering Process: To place an order, customers must complete the checkout process on our website, providing accurate and complete information. By placing an order, customers make an offer to purchase the products in their cart at the specified price and agree to these terms and conditions.
Payment: Payment for orders is processed securely through reputable payment gateways. Customers must provide valid payment details and authorize the transaction. We reserve the right to cancel or refuse orders in cases of payment fraud, unauthorized transactions, or other suspicious activity.
Shipping and Delivery: We strive to fulfill orders promptly and deliver products within the specified timeframe. However, delivery times may vary depending on factors beyond our control.
Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses or other shipping-related issues.
Returns and Exchanges: Please refer to our Cancellation Policy for information about returns and exchanges.
Intellectual Property: All content on our website, including text, images, logos, and trademarks, is the property of ODOROZ and is protected by copyright and other intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
Limitation of Liability: In no event shall ODOROZ or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products.
Governing Law: These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these terms and conditions shall be resolved through amicable negotiation or, if necessary, through the courts of the UAE.
Changes to Terms and Conditions: We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
By using our website and purchasing products from us, customers agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or place an order with us.
These terms and conditions are intended to protect both our customers and our business and to ensure a fair and transparent transaction process.
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