Introduction: At ODOROZ, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information provided to us by our customers.
Information We Collect: Personal Information: We may collect personal information such as name, address, email address, phone number, and payment details when customers place an order or register for an account on our website.
Usage Information: We may collect information about how customers interact with our website, including IP addresses, browser types, pages visited, and time spent on our site.
Use of Information: Personalization: We use the information collected to personalize the customer experience, including processing orders, providing customer support, and sending promotional communications.
Analytics: We may use collected data for analytical purposes to improve our products and services, website functionality, and marketing strategies.
Disclosure of Information:
Third Parties: We may share personal information with trusted third-party service providers to facilitate order processing, shipping, and delivery. These service providers are contractually obligated to maintain the confidentiality and security of the information.
Legal Compliance: We may disclose personal information when required by law or to protect our rights, property, or safety, or that of our customers or others.
Data Security: We implement appropriate technical and organizational measures to safeguard the personal information collected against unauthorized access, disclosure, alteration, or destruction.
All payment transactions are encrypted using secure socket layer technology (SSL) and are processed through reputable payment gateways.
Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Customer Rights: Customers have the right to access, update, or delete their personal information by contacting us directly.
Customers can opt-out of receiving promotional communications at any time by following the unsubscribe instructions included in the communication.
Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on our website, and we encourage customers to review the policy periodically. By using our website and providing personal information to us, customers consent to the collection, use, and disclosure of their information as described in this Privacy Policy.
This privacy policy is intended to comply with UAE data protection laws and regulations while also providing transparency and trust to our customers.
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